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Terms & Conditions

PFS Fueltec Ltd

Terms and Conditions of Sale and Website Usage

Note: Our main Terms and Conditions of Business also apply. Please refer to them at the top of this page.

1. Definitions

  • Company: Refers to Purfleet Forecourt Services Ltd, including subsidiaries.
  • Customer: Any individual, firm, or company purchasing goods from the Company.
  • Goods: All items, equipment, materials, or services provided under a contract with the Company.
  • Contract: Any agreement for the sale of Goods by the Company to the Customer.

2. Contract Formation

  • Quotations are non-binding and may be amended before acceptance of the Customer’s order.
  • These Conditions supersede prior terms and apply to all Contracts unless otherwise agreed in writing by the Company’s directors.
  • Any acceptance of Goods implies acceptance of these Conditions.
  • All credit terms set by the Company are binding and incorporated into these Conditions.

3. Specifications and Descriptions

  • Product descriptions and specifications are approximate and may vary based on material availability.
  • The Company reserves the right to substitute similar products if necessary.
  • The Customer agrees to accept Goods with any reasonable modifications, provided they fulfill the intended purpose.

4. Order Variations and Cancellations

  • Additional charges may apply if the Customer delays or modifies delivery or requests additional work.
  • Refusal to accept Goods may result in charges for storage, handling, and re-delivery.

5. Delivery and Risk

  • Risk transfers to the Customer upon delivery, which typically occurs at the Company’s premises.
  • Delivery dates are estimates; the Company is not liable for delays.

6. Damages or Loss in Transit

  • Claims for damages or shortages must be documented upon delivery and reported within three days, with complete written claims submitted within seven days.

7. Defects and Liability

  • For non-Company manufactured Goods, warranties are as per the manufacturer’s terms, which the Company will transfer to the Customer.
  • Warranty claims on Goods or repairs must be pre-approved by the manufacturer or scheme administrator.
  • Any other service or repair issues must be reported within one week of discovery.
  • The Company is not liable for loss, theft, or damage to articles left in vehicles or for errors by Company staff regarding fault diagnosis.

8. Prices and Payments

  • Prices exclude VAT and other applicable taxes.
  • Payment terms are due by the 20th of the month following delivery unless otherwise agreed.
  • Overdue payments incur 2% monthly interest.
  • All legal and administrative costs arising from contract breaches by the Customer are the Customer’s responsibility.

9. Retention of Title

  • Goods remain the Company’s property until full payment is received.
  • The Company may repossess Goods if payment is overdue or contract terms are breached.

10. Purchaser’s Default

  • If payment defaults, the Company may suspend deliveries or terminate the contract.

11. Force Majeure

  • The Company may cancel or delay Contracts due to uncontrollable events (e.g., strikes, natural disasters) without liability.

12. Set-Off

  • The Customer may not withhold payment due to disputes or claims.

13. Legal Construction

  • All Contracts are governed by English law. Disputes fall under the jurisdiction of English courts.

14. Website Trade Account Use

  • Access Responsibility: Trade account customers may manage their user list, including assigning and revoking website access to their staff.
  • Customer Liability: The Customer is solely responsible for managing users with website access. The Company is not liable for any unauthorized orders placed by users within the Customer’s account.
  • Security: The website is password-protected, with master users granted access to manage permissions for their company's users.

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